Information Two Ways Ministries collects

Two Ways Ministries only collects personal and sensitive information necessary to carry out the organisation’s functions and activities. This information is collected by lawful and fair means. Information collected by Two Ways Ministries relates to:

  • Participants in our programs and parents and/or guardians, where applicable, before, during and after their immediate involvement with Two Ways Ministries.
  • Staff members, volunteers and participants in our programs.
  • People who donate to Two Ways Ministries and
  • Other people who come into contact with Two Ways Ministries.

Two Ways Ministries generally collects the following kinds of personal information:

  • Names
  • Postal and email addresses
  • Phone numbers
  • Date of birth
  • Gender
  • Emergency contact person’s details
  • Financial details (bank and credit card numbers) and donor history
  • Photographic images, video clips and sound recordings.

Two Ways Ministries generally collects the following kinds of sensitive information:

  • Criminal record (for child protection purposes)
  • Health information (for duty of care purposes).
  • Working With Children Check numbers, as well as information used to verify such checks.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of personal and sensitive information

Two Ways Ministries uses personal data to:

  • Process conference bookings and donations
  • Keep participants informed about matters related to the general work of the organisation
  • Seek donations
  • Satisfy Two Ways Ministries’ legal obligations and duty of care
  • Process information for the smooth running of conferences and training courses, and
  • Promote Two Ways Ministries services and products through email, at events and through social media and publications.

Two Ways Ministries may use personal data for its marketing purposes to notify clients of special events, new resources or programs, or other information that may be of interest. Individuals will be informed that their personal data may be used in this way when their information is collected. Where it is impractical to seek the individual’s consent before that particular use, marketing material may still be sent where individuals may reasonably expect to receive such material (e.g. after an individual has used one of Two Ways Ministries services).

All Two Ways Ministries’ mailings feature an ‘opt-out’ clause. If individuals choose to ‘opt-out’ Two Ways Ministries will not contact them again for that particular purpose. Individuals can opt-out by clicking the ‘unsubscribe’ button in emails, or by contacting the office on 02 9577 9837 or emailing Please note that this request may take a few weeks to come into effect.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Website security and privacy

Two Ways Ministries respects and protects the privacy of all users of Two Ways Ministries’ website: Two Ways Ministries reserves the right to collect personally identifying information from users during:

  • Online applications
  • Messages posted to blogs
  • Online purchasing, conference registrations or donations.

Generally, the information collected includes name; e-mail address; address; phone number; postal address; health information for overnight conferences and payment information. This information is used for the functioning of Two Ways Ministries programs and services and for marketing purposes, which help Two Ways Ministries to reach new customers and generate support.

Two Ways Ministries does not store credit card details or information needed to verify online transactions. These are collected and processed by a secure payment gateway called Braintree (a PayPal service). Their privacy statement can be viewed here. All pages on Two Ways Ministries websites related to financial transactions are protected by Secure Sockets Layer (SSL) encryption.

Two Ways Ministries employs a marketing automation platform to track the patterns of behaviour of visitors to its websites. This information includes using “cookies” which are stored on an individual user’s internet browser. Individuals may choose to opt out of having cookies stored on their browser by setting “No Tracking” options in their Internet browser. Two Ways Ministries respects “No Tracking” options if selected.

The Two Ways Ministries website may contain links to third party websites. Two Ways Ministries is not responsible for the privacy practices of these sites.

By using Two Ways Ministries website all users signify their assent to the Two Ways Ministries Privacy Policy.

Visitor comments may be checked through an automated spam detection service.

Storage and protection of personal data

Two Ways Ministries employs a cloud-based database system to catalogue and store personal details. This information is stored securely with password protection and network security. Only staff who require access to this information to complete their duties have passwords.

Two Ways Ministries will take reasonable steps to destroy or permanently de-identify personal data if it is no longer reasonably necessary for Two Ways Ministries functions. In instances where information is archived, Two Ways Ministries will take reasonable steps to ensure the security of this information.

Two Ways Ministries does not share personal or sensitive information with the exception of conference sites, in the duty of care for the health of conference attenders.

Disclosure of personal information

Two Ways Ministries does not disclose our participants, clients and supporters’ personal information. Two Ways Ministries only discloses Personal and Sensitive Information:

  • To staff and volunteers to facilitate the smooth running of conferences (i.e. directors, leaders and first aid staff)
  • To medical practitioners, in the case of a client requiring medical attention
  • To organisations, individuals and/or volunteers that assist in Two Ways Ministries’ programs and fundraising activities, including database and email services
  • When required by law or for governmental reporting
  • To anyone the individual themselves authorises Two Ways Ministries to disclose information to.

Two Ways Ministries may pass on names and basic contact details of individuals (phone number and email address) to university chaplains if the individual gives consent to the disclosure. This consent will only be valid consent if the individual is adequately informed before giving consent, gives consent voluntarily and specifically, if the consent is current, and if the individual has the capacity to understand and communicate their consent. Two Ways Ministries assumes that camps or events which include high school leavers, who may be under 18 years, would be individuals who would be able to give consent to this disclosure.

Two Ways Ministries employs a cloud-based database system. As a result, personal information may be transferred to, and stored at, a destination outside Australia.